Help center
Returns & Refunds
Eligible delivered orders can submit return requests from the customer account.
Eligible delivered orders can submit a return request from the customer account.
Returned goods are physically received and inspected before the final refund amount is confirmed. Accepted restockable or damaged items may qualify for refund, while items rejected during inspection do not.
Returned goods are physically received and inspected before the final refund amount is confirmed. Accepted restockable or damaged items may qualify for refund, while items rejected during inspection do not.
1
Submit request
For an eligible delivered order, choose the products and quantities you want to return.
2
Review
Coca Store reviews the request before goods are physically received.
3
Inspection
Returned goods are physically received and inspected.
4
Refund
Approved refund-eligible quantities are processed after receiving.